Frequently Asked Questions

Esfasoft develops custom software, SaaS products, API and integration solutions, dashboards and reporting systems, e-commerce infrastructure, and AI-powered automation. Rather than building isolated screens or features, we work with a systems approach — designing the operational infrastructure your business runs on.

Both. We have our own SaaS products like ESPicAI and ESlytic. Beyond those, our core focus is custom software development shaped around your specific processes. We assess in the first conversation whether an existing solution fits your needs or whether custom work is the right path.

Yes. Esfasoft doesn't only build from scratch. We can also build integration layers that make your existing ERP, CRM, marketplace, accounting, or operations systems work together. You don't need to replace your current tools — we can add a connection layer on top.

No. While our primary market focus is Turkey, we work on international software and digital product projects as well. Since projects run remotely, there's no geographic limitation.

It depends on scope. Generally: Analysis and architecture phase: 2–4 weeks. MVP or first module development: 4–12 weeks. Full-scale platform development: 3–6 months or more. After the scope is clarified in the first conversation, we share a more precise timeline.

We follow these steps: 1. Free initial conversation — needs analysis. 2. Proposal and scope document. 3. Architecture and design phase. 4. Sprint-based development with regular updates. 5. Testing and launch. 6. Delivery and documentation. You'll receive regular progress updates throughout the project. No surprises.

We work on a fixed-price project basis or a time-and-material model. A written proposal is provided once the scope is clarified. Fixed-price project: For well-defined scope with a specific deliverable. Ongoing development partnership: Monthly or sprint-based collaboration. Pricing depends on project complexity, technology requirements, and timeline. A free conversation is needed to provide accurate numbers.

No. The initial needs analysis conversation is free and non-binding.

Yes. For applicable projects, architecture decisions, API structures, and core development logic are documented and delivered. We don't do black-box delivery.

You do. Upon project completion, all source code, database structure, and related documentation are transferred to the client. We don't create licensing dependencies or lock-in.

Yes. Post-delivery bug fix support is provided as standard. Beyond that, ongoing technical support, new feature development, or maintenance agreements can be arranged separately.

No. A significant portion of Esfasoft's clients are businesses without technical teams. We make technical decisions together with you, manage the process clearly, and explain technical topics in plain language.

It depends. We review the existing codebase and assess whether taking it over is feasible and practical. An honest preliminary evaluation is always provided.